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We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route offers a few options to improve the experience:

Route+

Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.

        Purchased Route+ and need to file a claim? File here

The Route App (Free)

The Route App allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers, dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery.

Haven’t downloaded the app yet? Download here

Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, it will be reviewed for approval for a reorder or refund within 24 hours. 

If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim. You can also file a claim here: https://claims.route.com/. 

Note: Make sure to have the Order ID we sent you or the Route Order ID ready to use with the claim form. 

Route’s terms and conditions are listed here: https://route.com/terms-and-conditions/.

Yes. Route is a licensed insurance company with the biggest name in shipping insurance as its partner, Lloyds of London.

✔   Clinically Proven Results (Improve Sleep, Reduce Glare, Headaches, Tired Eyes, and Digital Eyestrain)

✔   Virtually Clear Lens

✔   Blocks Sleep Disrupting Blue Light (455nm)

✔   Blue Light Protection Built Inside (Not a Coating)

✔   Double Sided Glare Reduction (AR Coating)

✔   Bendable Morph-Flex Frame for All Day Comfort Under Headsets

✔   100% UVA/UVB Protection

✔   High Impact Polycarbonate lenses  

✔   Optical Quality Lens

✔   See in True Color (No Color Distortion)

✔   Polarized Magnetic Sun Clip Included (2-in-1 Frame)

✔   Protection indoors and Out

✔   Extraordinarily Lightweight Frame

✔   Rubber Tip for Reduced Slipping

✔   Hydrophobic Coating (Repels Sweat and Fingerprints)

✔   Lens is Available in Non-Prescription, Readers, and Prescription

✔   Safe for All Day Use  

✔   FREE Microfiber Pouch with purchase

✔   45-day Hassle Free Return or Exchange Policy

✔   Lifetime Warranty

*Please take note that our lenses includes laser engraving of Gamer Advantage logo.*

Our eyes were never meant to stare at screens all day, so our blue light filtering lenses are only doing your eyes a favor and allowing for more comfortable and productive screen time. In fact, you can wear your Gamer Advantage glasses inside and out; they offer 100% UV protection!

Best thing of all, our lenses are NOT built with a magnification, so you do not become dependent on them like other glasses on the market. 

What's up with yellow lenses? This is a great question. One of our favorites. There are dozens of “yellow and orange lenses” out in the marketplace making all sorts of claims and distorting your color perception. While we agree thata totally clear lens cannot block an impactful amount of blue light where it matters most, the lens definitely doesn’t need to be that yellow. Sometimes the yellow is done for looks, and many times it’s done because that is the old-fashioned approach to blocking blue light. Generally speaking, those yellow lens aren’t blocking the right blue light at the correct wavelength. 

Gamer Advantage glasses offer a near-clear lens that does not distort color while wearing them. However, our glasses do have a "hint" of yellow in order to properly block the most impactful amount of blue light. We also use a green anti-reflective coating on both sides of the lens to reduce glare, which in some lighting can look slightly yellow. 

*Please take note that our lenses includes laser engraving of Gamer Advantage logo.*

If you are asking yourself, “Do I need gaming glasses?”, then chances are you are either experiencing some type of symptom due to overexposure to blue light, OR you just want the internet to make up your mind for you. So, let us help you a little. Do you want to be the best possible version of yourself while gaming? Then the answer is yes, you need gaming glasses. We want you to WANT gaming glasses because you don’t remember a life of gaming without your Gamer Advantage glasses.

Headaches are just one of many symptoms Gamer Advantage lenses help with. The headache could be caused by the blue light, or possibly caused by the insane level of frustration you are experiencing in the latest battle royale. Either way, our glasses can help.

Our proprietary lenses incorporate patented technology that specifically targets blue light at 455nm, which is where LED and digital devices peak. The lenses block out 41% of the most intense blue light so that you can still maintain exceptional color perception for gaming.

Our eyes are the trigger for how our bodies produce melatonin. Blue light at the 455nm tells our brain when to start and stop melatonin production. Blue light from LEDs, especially at night, disrupts our sleep pattern by telling our brain we are outdoors in the sun. Gamer Advantage lenses are clinically proven to regulate melatonin production, diffuse the confusion your brain is experiencing, and improve performance so you can Play Hard and Sleep Hard.

Beware of “gaming glasses” that make claims without having the right tech to help you. Gamer Advantage lenses target blue light emitted from LED devices at its peak, whereas many gaming glasses only block blue light from fluorescent lighting, which is an entirely different spectrum of blue! 

Our CEO and founder is the wonderful and talented Bryan Reedy.

Twitter: @ReadySetReedy

*Please take note that our lenses includes laser engraving of Gamer Advantage logo.*

Tip: Work over a soft surface so you don’t accidentally scratch your lenses. Over wiping will make the properties of Fog Away less effective.

Step 1: Wash your hands with soap and water to ensure there is no residue or debris on your hands that could scratch your lenses while applying.

Step 2: Clean your lenses with a lens cleaner, such as the Gamer Advantage premium lens cleaner. Apply to both the front and backside of the lenses.

Step 3: Dry your lenses with a soft microfiber cloth or the Gamer Advantage pouch that came with your frames. Continue to wipe off until the streaks disappear and the lenses appear dry.

Step 4: Now that your lenses are clean, spray Fog Away on both sides of the lens.

Step 5:  Rub in FogAway evenly over the entire surface (front and back).

Step 6: Let the solution dry for 1-2 minutes.

Step 7: Any remaining streaks on the lenses can be LIGHTLY buffed out with a dry section of your microfiber cloth.

We can accommodate single-vision prescriptions with a spherical value (SPH) between -6.00 and +4.00 up to a -/+2.00 cylinder (CYL). If you have astigmatism, we need both your cylinder and axis values. 

We do not offer bifocals for ADD powers, prism, or progressives at the moment. We can however, accommodate your ADD value as a single vision lens for near vision/computer or distance.

IMPORTANT: When your local optical provider, optometrist, or ophthalmologist writes your prescription, make sure to request that they include your pupillary distance (PD) on the prescription. We are unable to fill an RX without this information.NOTE: Our near-clear glasses do have a "hint" of yellow in order to properly block the most impactful amount of blue light. We also use a green anti-reflective coating on both sides of the lens to reduce glare, which in some lighting can look slightly yellow. If you are looking for a 100% clear lens with lower levels of health benefits, our glasses are not for you. We only offer the highest level of quality and protection. 

*Please take note that our lenses includes laser engraving of Gamer Advantage logo.*

Make an appointment with your local optical provider, optometrist, or ophthalmologist for an eye exam. Make sure to request that they include your pupillary distance (PD) with the prescription. We are unable to fill an RX without this information.

When you've chosen your Gamer Advantage frames, you can upload an image of your optical prescription during checkout. Alternatively, you can choose to send us your prescription via email within 10 business days of your order to support@gameradvantage.com

If your RX does not include your pupillary distance (PD), please visit our FIT GUIDE to learn how to take your measurements. 

We know you are dying to get your new Gamer Advantage glasses. We want to get them to you as fast as we possibly can. Gamer Advantage eyewear is hand-assembled in Michigan one order at a time to ensure the highest quality and precision.

We can confidently say that all prescription orders will ship within 10-15 business days from when your RX and PD was submitted. If for any reason your order will take longer to process, we will notify you via email.

We encourage you to check out our Fit Guide.  We suggest measuring your favorite pair of eyewear to find the best fit! 

If you're still having trouble, email us a photo holding a ruler horizontally across your face, and we'll follow up with a personalized frame recommendation from one of our stylists. Send photos to: support@gameradvantage.com

All frames are measured in millimeters. 

Are they comfortable? That’s a great start.

Otherwise, a few rules of thumb:

• Pupils should be near the center of the lens
• Lenses shouldn’t extend past the side of your face
• Eyebrows should be visible outside of the frame
• When you smile, your cheeks don’t push the frames up
• Frames shouldn’t slide down your nose

Finding the right pair of frames can be tricky, but our personal stylists are here to help every day. Simply email us (support@gameradvantage.com) a picture of you, and we would be happy to help you decide.

If your eye doctor didn’t include your PD measurement on your RX, there are a few things you can do to get your pupillary distance.

First, request the PD measurement from your eye care provider. Most eye doctor offices are familiar with patients requesting the PD to order their own eyewear, though some are hesitant to provide it if they fear you won’t purchase from them. 

Second, visit an eye care provider (ECP or eye care professional) to have your pupillary distance measured. 

As a last resort, you can measure your own PD (pupillary distance) with a millimeter ruler. To learn more visit our FIT GUIDE

While our prescription glasses are reimbursable through vision insurance, we don't work directly with any insurance providers. If your vision plan covers prescription glasses, then Gamer Advantage prescription glasses should be reimbursable. However, you should verify with your provider that they would cover the purchase before it's made.

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into flexible installment payments.* Your first payment is due when you make your purchase.

Note: *Rates from 0% APR 10-30% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

To know more about Shop Pay installements please email us at support@gameradvantage.com

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

• A smaller payment balance on the final payment.
• Less future payments on the remaining loan balance.

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original payment method within 3 to 10 business days.

If you paid for an order in monthly payments, then you won't be refunded the paid interest. Interest is the cost of borrowing, and isn't refundable.

To know more about Shop Pay installements please email us at support@gameradvantage.com

The installments option on Shop Pay is available on debit and credit cards. Capital One cards aren't accepted. If you choose a monthly payment option, then you can only pay with a debit card.

To know more about Shop Pay installements please email us at support@gameradvantage.com

No, there are no late fees if you miss a scheduled payment.

PRESCRIPTION

Gamer Advantage accepts FSA and HSA dollars for all prescription eyewear purchases as long as your FSA or HSA card is affiliated with a major credit card (such as VISA or Mastercard).

NON-PRESCRIPTION

However, if you’re purchasing non-prescription eyewear, we recommend following up with your vision care provider to confirm if they cover blue light blocking glasses. 

Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have a FSA or HSA, please check with your employer or insurance company.

First, double-check the balance on your FSA account to ensure you can cover the full cost of the frame.

You can place an order online using your FSA or HSA card as you would any other credit card. 

If your benefits expire at the end of the year, you have until December 31 at 11:59 p.m. ET to place an order with us using your FSA dollars. Be sure to double-check with your carrier for details on your plan.

We offer a 45-day risk-free return policy after the delivery of your order! We have free shipping, returns, and exchanges. 

However, we recommend checking with your insurance provider before requesting a refund to an FSA card. Unlike HSA, FSA funds must be used during a defined time period. For some insurance plans, your funds will be forfeited if you request a refund.

Feel free to email support@gameradvantage.com with any questions, concerns, or to initiate a return or exchange.  

Gamer Advantage apparel ships from a separate facility then our glasses and accessories. Apparel items will arrive in a separate shipment from your glasses order. Please expect your apparel item to arrive 3-7 days after your glasses.

If you have any questions about the status of your order please email support@gameradvatnage.com. 

RECEIVED DAMAGED PRODUCT

We recommend checking the package upon receiving it to inspect if there are any damages. If you receive damaged product(s), please report it immediately at support@gameradvantage.com, please do not discard the damaged item and its packaging.

• The issue must be reported to Gamer Advantage within 7 days of receiving the product. (If this is not met or you opened the package after 7 days the eligibility for replacement or refund will be decreased by 50%)
• Please include a photo of the damaged product when reporting to support@gameradvantage.com. (The photo should be clear and the damage should be captured for us to check it properly. You can send multiple photos if necessary.) 

• Gamer Advantage must be contacted immediately if products are damaged as a result of shipping. 
• Product(s) must be returned in the condition it was received.

RETURNS

If for any reason you are not completely satisfied with your frames, you may return them in their original condition within 45 days for a full refund, Gamer Advantage is not responsible for the return shipping costs.

EXCHANGES

If you would like to exchange your eyewear, we charge a processing and restocking fee of $10.  Please email support@gameradvantage.com to process an exchange. Gamer Advantage will not responsible for the return shipping costs.

Important Notes

• Exchanges and returns can only be submitted within the first 45 calendar days of receiving the original item.
• Please allow 14-21 business days upon receipt of the returned item(s) to process your refund.
• Be sure that the item is in original condition, the same as when you received it. All returned eyewear must be in its original saleable condition when received, this includes the original packaging and included accessories (i.e. case and microfiber pouch). 
• Your return should be postmarked within 45 days from the day they arrived at your home.
• For international order, you will be responsible for the cost of shipping and customs fees both ways for exchange and return policy.

We will refund the full purchase price of the relevant product(s) returned to us excluding shipping cost. We may refund shipping costs in special cases, – Gamer Advantage ships the wrong item or the item is damaged during the shipping process only.

Important: Prescription glasses are not eligible for returns.

Why prescription lenses are non-refundable or exchanged? Each pair of prescription lenses are considered a special order to use for the customer's prescription, in other words, nobody else can use it.

**If you have any questions or clarifications, please email us at support@gameradvantage.com**

Please visit https://gameradvantage.com/policies/refund-policy for our full return policy. 

We offer free returns on most of our products however, we recommend checking with your insurance provider before requesting a refund to an FSA card. Unlike HSA, FSA funds must be used during a defined time period. For some insurance plans, your funds will be forfeited if you request a refund.

Feel free to email support@gameradvantage.com with any questions, concerns, or to initiate a return or exchange.

WARRANTY

If you are not completely satisfied with your eyewear or you feel that there is no improvement in your sleep, Gamer Advantage offers a one-time exchange (except for Rx orders) or you may return them for a refund within 45-day from the date you receive the eyewear. Our team will assess the returned glasses and if returned in their original condition a full refund will be rewarded.

FRAME

What is covered by our Limited Lifetime Warranty:

• Loose/Missing screws
• Loose hinges/temple
• Discoloration of Frame

*Frame warranty covers manufacturer defects only (for example, failure of hinge, discoloration or paint chipping, or frame breakage under normal usage.)

What is NOT covered in our Limited Lifetime Warranty:

• Excessive wear and tear  
• Negligent use of the product
• Lost parts (i.e. comfort tips or sun clip)

*Damage due to lack of reasonable care to the frame (for example, stepping on a frame, bending the frame or exposing the frame to extreme heat) is not covered. Loss or theft is not covered.

LENSES

What is covered in our Limited Lifetime Warranty:

• Cracks not caused by rough handling
• Peeling coatings
• Discoloration or deformation under normal use

*Lenses are scratch-resistant but not scratch-proof! When they aren’t on your face, put them in the case*

What is NOT covered in our Limited Lifetime Warranty:

• Scratches  
• Wear and Tear
• Damage from improper cleaning - click here for cleaning tips

*Damage due to lack of reasonable care to the frame (for example, stepping on a frame, bending the frame or exposing the frame to extreme heat) is not covered. Loss or theft is not covered.

If an issue occurs not covered above within 45-day of the original purchase, we offer a 25% discount on a repair or replacement. Our repair facility will review the frame and provide the most reasonable solution. This discount does not apply to lost or stolen eyewear. 

**For more information or any questions regarding our warranty policy please send us an email to support@gameradvantage.com**

You should always keep your glasses in a case or on the Gamer Advantage docking station when you're not wearing them. Always take them off with two hands, one hand on each temple (or arm). Never lay your glasses lenses facing down on any surface.

For optimal cleaning, always rinse your glasses off with cold water to remove particles that can scratch, then spray your lenses with an eyeglass cleaner, and dry with the Gamer Advantage microfiber cleaning cloth. NEVER use paper towels, your shirt, or napkins to dry or clean your lenses. Never use Windex or other household cleaners.

**Hairspray can damage the integrity of your lenses, so we suggest taking your glasses off when applying hairspray and waiting for it to fully dry before your lenses come into contact with your hair.

Yes. Hand washing is the best cleaning method, and with microfiber cloths all you need is water! Let the dirty microfiber cloths soak in warm (not hot) water, and use your hands to help agitate and release the dirt and grime. Rinse well and let air-dry.

For a deeper clean, add a small drop of a gentle detergent to the warm water. Use your hands to help agitate the cloth. Rinse well and let air-dry. 

WARNING: Do not use fabric softeners, they damage the fibers of the cloth. We also do not recommend using your washer or dryer (even on the gentle cycle) to clean the cloth.